{"id":9042,"date":"2022-10-03T11:33:50","date_gmt":"2022-10-03T09:33:50","guid":{"rendered":"https:\/\/www.zmc.com.tn\/?p=9042"},"modified":"2022-10-03T11:33:50","modified_gmt":"2022-10-03T09:33:50","slug":"quest-ce-que-qqoqcp-ou-qqoqccp","status":"publish","type":"post","link":"https:\/\/www.zmc.com.tn\/?p=9042","title":{"rendered":"Qu&rsquo;est-ce que QQOQCP ou QQOQCCP ?"},"content":{"rendered":"<p><a href=\"https:\/\/www.zmc.com.tn\/?attachment_id=9043\" rel=\"attachment wp-att-9043\"><img decoding=\"async\" class=\"alignleft wp-image-9043 size-full\" src=\"https:\/\/www.zmc.com.tn\/wp-content\/uploads\/2022\/10\/03102022ec.png\" alt=\"\" width=\"282\" height=\"167\" \/><\/a>Se poser ces sept questions : \u00ab\u00a0Qui Quoi O\u00f9 Quand Comment Combien Pourquoi\u00a0\u00bb, r\u00e9sum\u00e9 avec le sigle QQOQCCP, et r\u00e9pondre pr\u00e9cis\u00e9ment \u00e0 chacune d&rsquo;entre elles sans faux fuyants est la meilleure m\u00e9thode pour s&rsquo;assurer qu&rsquo;un probl\u00e8me est bien cern\u00e9. Les journalistes n&rsquo;ont gu\u00e8re tard\u00e9 pour s&rsquo;approprier cette m\u00e9thode qui a travers\u00e9 les temps. C&rsquo;est un tort de ne pas l&rsquo;exploiter plus souvent en entreprise, et pas uniquement dans le domaine de la qualit\u00e9 tant elle est efficace.<\/p>\n<p><strong>QQOQCCP, Qui Quoi O\u00f9 Quand Comment Combien Pourquoi<\/strong><\/p>\n<p>Six hommes honn\u00eates m&rsquo;ont appris tout ce que je savais. Ils se d\u00e9nomment : Quoi, Pourquoi et Quand, et Comment et O\u00f9 et Qui. Their names are What and Why and When Rudyard KIPLING. The Elephant&rsquo;s Child<\/p>\n<p>QOQCCP, (ou QQOQCP) Qui Quoi O\u00f9 Quand Comment Combien Pourquoi, est un outil d&rsquo;identification aux multiples applications. Dans un contexte qualit\u00e9, il sera utilis\u00e9 autant pour d\u00e9finir un nouveau processus que pour contribuer \u00e0 la r\u00e9solution d&rsquo;un probl\u00e8me existant.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Se poser ces sept questions : \u00ab\u00a0Qui Quoi O\u00f9 Quand Comment Combien Pourquoi\u00a0\u00bb, r\u00e9sum\u00e9 avec le sigle QQOQCCP, et r\u00e9pondre pr\u00e9cis\u00e9ment \u00e0 chacune d&rsquo;entre elles sans faux fuyants est la meilleure m\u00e9thode pour s&rsquo;assurer qu&rsquo;un probl\u00e8me est bien cern\u00e9. Les journalistes n&rsquo;ont gu\u00e8re tard\u00e9 pour s&rsquo;approprier cette m\u00e9thode qui a travers\u00e9 les temps. C&rsquo;est un tort de ne pas l&rsquo;exploiter plus souvent en entreprise, et pas uniquement dans le domaine de la qualit\u00e9 tant elle est efficace. QQOQCCP, Qui Quoi O\u00f9 Quand Comment Combien Pourquoi Six hommes honn\u00eates m&rsquo;ont appris&hellip;<\/p>\n","protected":false},"author":1,"featured_media":9043,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[86],"tags":[],"class_list":["post-9042","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-echange"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/www.zmc.com.tn\/index.php?rest_route=\/wp\/v2\/posts\/9042","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.zmc.com.tn\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.zmc.com.tn\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.zmc.com.tn\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.zmc.com.tn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9042"}],"version-history":[{"count":1,"href":"https:\/\/www.zmc.com.tn\/index.php?rest_route=\/wp\/v2\/posts\/9042\/revisions"}],"predecessor-version":[{"id":9046,"href":"https:\/\/www.zmc.com.tn\/index.php?rest_route=\/wp\/v2\/posts\/9042\/revisions\/9046"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.zmc.com.tn\/index.php?rest_route=\/wp\/v2\/media\/9043"}],"wp:attachment":[{"href":"https:\/\/www.zmc.com.tn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9042"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.zmc.com.tn\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=9042"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.zmc.com.tn\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=9042"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}