{"id":1954,"date":"2018-06-18T07:58:35","date_gmt":"2018-06-18T05:58:35","guid":{"rendered":"http:\/\/www.zmc.com.tn\/?p=1954"},"modified":"2021-04-08T16:23:16","modified_gmt":"2021-04-08T14:23:16","slug":"zmc-a-happyness","status":"publish","type":"post","link":"https:\/\/www.zmc.com.tn\/?p=1954","title":{"rendered":"HAPPYNESS, un \u00e9lan professionnel important."},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1954\" class=\"elementor elementor-1954 elementor-bc-flex-widget\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-225d880 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"225d880\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-9ffdd5f\" data-id=\"9ffdd5f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-06f508e elementor-widget elementor-widget-image\" data-id=\"06f508e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.zmc.com.tn\/wp-content\/uploads\/2018\/03\/HAPPYNESS.jpg\" class=\"attachment-large size-large wp-image-1453\" alt=\"\" srcset=\"https:\/\/www.zmc.com.tn\/wp-content\/uploads\/2018\/03\/HAPPYNESS.jpg 250w, https:\/\/www.zmc.com.tn\/wp-content\/uploads\/2018\/03\/HAPPYNESS-150x150.jpg 150w\" sizes=\"(max-width: 250px) 100vw, 250px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-ccd6ac6\" data-id=\"ccd6ac6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-5dfc246\" data-id=\"5dfc246\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ba793e3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ba793e3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-dfc2aef\" data-id=\"dfc2aef\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bb4cff6 elementor-widget elementor-widget-text-editor\" data-id=\"bb4cff6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>HAPPYNESS a fait le choix de standardiser ses proc\u00e9dures en adoptant un syst\u00e8me de management qualit\u00e9 reconnu sur la sc\u00e8ne internationale conform\u00e9ment \u00e0 la norme ISO 9001: 2015.\u00a0 Dans ce cadre, HAPPYNESS a \u00e9tabli une politique qualit\u00e9 refl\u00e9tant son nouvel\u00a0<strong>ELAN\u00a0<\/strong>compte tenu des axes suivants\u00a0:<\/p><ul><li><strong>E<\/strong><strong>xigences des clients satisfaites<\/strong><strong>:<\/strong><\/li><\/ul><p>La direction d\u00e9montre son leadership et son engagement relatifs \u00e0 l\u2019orientation client par comprendre et satisfaire en permanence les exigences des clients ainsi que les exigences l\u00e9gales et r\u00e9glementaires applicables.<\/p><ul><li><strong>L<\/strong><strong>ogique d\u2019am\u00e9lioration continue de la qualit\u00e9\u00a0:<\/strong><\/li><\/ul><p>HAPPYNESS a choisi de se doter d\u2019un syst\u00e8me standard de gestion afin de garantir une efficacit\u00e9 permanente de la qualit\u00e9 de ses prestations.<\/p><ul><li><strong>A<\/strong><strong>ffectation des ressources adapt\u00e9es pour la r\u00e9alisation des objectifs\u00a0:<\/strong><\/li><\/ul><p>HAPPYNESS d\u00e9cide de se structurer, en termes de ressources humaines et mat\u00e9rielles pour bien accomplir sa mission.<\/p><ul><li><strong>N<\/strong><strong>\u00e9cessit\u00e9 de d\u00e9velopper les comp\u00e9tences du personnel\u00a0:<\/strong><\/li><\/ul><p>Pour r\u00e9pondre aux diff\u00e9rents \u00e9l\u00e9ments \u00e9voqu\u00e9s ci-dessus, le personnel de HAPPYNESS d\u00e9veloppe ses comp\u00e9tences au quotidien.<\/p><p>La direction, en l\u2019occurrence de Monsieur Saber GHAMGUI, s\u2019engage \u00e0 satisfaire toutes les exigences applicables ainsi que l\u2019am\u00e9lioration continue du syst\u00e8me de management de la qualit\u00e9.<\/p><p>Tout le personnel de HAPPYNESS \u0153uvre \u00e0 la bonne application et la mise en place de cette politique dans le but d\u2019assurer continuellement un management de qualit\u00e9, via l\u2019obtention de la certification ISO 9001\u00a0: 2015.<\/p><p>Dans ce cadre, et avant de pr\u00e9parer l\u2019audit de certification pr\u00e9vu pour Juillet 2018, un cycle d\u2019audit interne a \u00e9t\u00e9 effectu\u00e9 dans les locaux de HAPPYNESS \u00e0 Sfax et Tunis qui a d\u00e9gag\u00e9 des pistes d\u2019am\u00e9lioration soit au niveau de la documentation ou au niveau de l\u2019application. Bonne continuation et bonne chance.<\/p><p>Bravo \u00e0 toute l\u2019\u00e9quipe HAPPYNESS et son Directeur G\u00e9n\u00e9ral.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-268ce6e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"268ce6e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fece079\" data-id=\"fece079\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3772754 elementor-widget elementor-widget-text-editor\" data-id=\"3772754\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"entry-content\"><div class=\"elementor elementor-1950\"><div class=\"elementor-inner\"><div class=\"elementor-section-wrap\"><section class=\"elementor-element elementor-element-66b2f47 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section elementor-top-section\" data-id=\"66b2f47\" data-element_type=\"section\"><div class=\"elementor-container elementor-column-gap-default\"><div class=\"elementor-row\"><div class=\"elementor-element elementor-element-7034b8f elementor-column elementor-col-100 elementor-top-column\" data-id=\"7034b8f\" data-element_type=\"column\"><div class=\"elementor-column-wrap elementor-element-populated\"><div class=\"elementor-widget-wrap\"><div class=\"elementor-element elementor-element-261555c elementor-widget elementor-widget-text-editor\" data-id=\"261555c\" data-element_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><div class=\"elementor-text-editor elementor-clearfix\"><p>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0ZMC\u00a0\u00a9 2018.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><\/div><\/div><\/div><\/div><footer class=\"entry-footer featured-desc\"><\/footer>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5027297 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5027297\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8db1a70\" data-id=\"8db1a70\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0de67a6 elementor-arrows-position-inside elementor-pagination-position-outside elementor-widget elementor-widget-image-carousel\" data-id=\"0de67a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;slides_to_show&quot;:&quot;1&quot;,&quot;navigation&quot;:&quot;both&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;infinite&quot;:&quot;yes&quot;,&quot;effect&quot;:&quot;slide&quot;,&quot;speed&quot;:500}\" data-widget_type=\"image-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-image-carousel-wrapper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Carrousel d\u2019images\" dir=\"ltr\">\n\t\t\t<div class=\"elementor-image-carousel swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 sur 4\"><a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"0de67a6\" data-elementor-lightbox-title=\"NESS41\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MTk2MCwidXJsIjoiaHR0cHM6XC9cL3d3dy56bWMuY29tLnRuXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDE4XC8wNlwvTkVTUzQxLmpwZyIsInNsaWRlc2hvdyI6IjBkZTY3YTYifQ%3D%3D\" href=\"https:\/\/www.zmc.com.tn\/wp-content\/uploads\/2018\/06\/NESS41.jpg\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.zmc.com.tn\/wp-content\/uploads\/2018\/06\/NESS41-768x576.jpg\" alt=\"NESS41\" \/><\/figure><\/a><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 sur 4\"><a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"0de67a6\" data-elementor-lightbox-title=\"NESS11\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MTk1NywidXJsIjoiaHR0cHM6XC9cL3d3dy56bWMuY29tLnRuXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDE4XC8wNlwvTkVTUzExLmpwZyIsInNsaWRlc2hvdyI6IjBkZTY3YTYifQ%3D%3D\" href=\"https:\/\/www.zmc.com.tn\/wp-content\/uploads\/2018\/06\/NESS11.jpg\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.zmc.com.tn\/wp-content\/uploads\/2018\/06\/NESS11-768x576.jpg\" alt=\"NESS11\" \/><\/figure><\/a><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 sur 4\"><a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"0de67a6\" data-elementor-lightbox-title=\"NESS21\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MTk1OCwidXJsIjoiaHR0cHM6XC9cL3d3dy56bWMuY29tLnRuXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDE4XC8wNlwvTkVTUzIxLmpwZyIsInNsaWRlc2hvdyI6IjBkZTY3YTYifQ%3D%3D\" href=\"https:\/\/www.zmc.com.tn\/wp-content\/uploads\/2018\/06\/NESS21.jpg\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.zmc.com.tn\/wp-content\/uploads\/2018\/06\/NESS21-768x576.jpg\" alt=\"NESS21\" \/><\/figure><\/a><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"4 sur 4\"><a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"0de67a6\" data-elementor-lightbox-title=\"NESS31\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MTk1OSwidXJsIjoiaHR0cHM6XC9cL3d3dy56bWMuY29tLnRuXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDE4XC8wNlwvTkVTUzMxLmpwZyIsInNsaWRlc2hvdyI6IjBkZTY3YTYifQ%3D%3D\" href=\"https:\/\/www.zmc.com.tn\/wp-content\/uploads\/2018\/06\/NESS31.jpg\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.zmc.com.tn\/wp-content\/uploads\/2018\/06\/NESS31-768x576.jpg\" alt=\"NESS31\" \/><\/figure><\/a><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\">\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-left\"><\/i>\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\">\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-right\"><\/i>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>HAPPYNESS a fait le choix de standardiser ses proc\u00e9dures en adoptant un syst\u00e8me de management qualit\u00e9 reconnu sur la sc\u00e8ne internationale conform\u00e9ment \u00e0 la norme ISO 9001: 2015.\u00a0 Dans ce cadre, HAPPYNESS a \u00e9tabli une politique qualit\u00e9 refl\u00e9tant son nouvel\u00a0ELAN\u00a0compte tenu des axes suivants\u00a0: Exigences des clients satisfaites: La direction d\u00e9montre son leadership et son engagement relatifs \u00e0 l\u2019orientation client par comprendre et satisfaire en permanence les exigences des clients ainsi que les exigences l\u00e9gales et r\u00e9glementaires applicables. Logique d\u2019am\u00e9lioration continue de la qualit\u00e9\u00a0: HAPPYNESS a choisi de se doter&hellip;<\/p>\n","protected":false},"author":1,"featured_media":1453,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[87],"tags":[],"class_list":["post-1954","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-zmc-news"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/www.zmc.com.tn\/index.php?rest_route=\/wp\/v2\/posts\/1954","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.zmc.com.tn\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.zmc.com.tn\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.zmc.com.tn\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.zmc.com.tn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1954"}],"version-history":[{"count":0,"href":"https:\/\/www.zmc.com.tn\/index.php?rest_route=\/wp\/v2\/posts\/1954\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.zmc.com.tn\/index.php?rest_route=\/wp\/v2\/media\/1453"}],"wp:attachment":[{"href":"https:\/\/www.zmc.com.tn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1954"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.zmc.com.tn\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1954"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.zmc.com.tn\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1954"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}